Emotional Durability
The ability to withstand pressure, wear and damage under emotional stress.
Critical Thinking
The intellectually disciplined process of actively and skillfully conceptualizing, applying, analyzing, synthesizing, and/or evaluating information gathered from, or generated by, observation, experience, reflection, reasoning, or communication, as a guide to belief and action.
Active Listening
The ability to focus completely on the moment, understand it's message, comprehend the information and respond skillfully.